Unity Terms & conditions


  • References to ‘you’, ‘your’ and ‘yours’, and after acceptance, the member, or client are synonymous.
  • References to ‘we’, ‘us’ and ‘our’ are references to the Unity Personal Training are synonymous.
  • ‘Membership’ or ‘program’ are used interchangeably,
  • Unity and Unity personal training are synonymous in use, 
  • The “Fitness Center”, “Venue”, or “Facility” means the centre which Unity Personal Training of which you are a member operates within. This is subject to change and reasonable notice will be provided if possible to do so. 
  • The following sections herein, “the Terms & Conditions,” are directly implied into all Contractual Documents and Client Agreements having full legal effect. 


All memberships are subject to the final approval of Unity’s management. All acceptance of enrolling new members, reoccurring or renewing members are subject to the discretion of Unity's management.

Unity reserves the right to verify membership validity and may require you to demonstrate proof of payment to that end. Any fraudulent or wrongful information will result in cancellation of all membership rights and lead to full payment of all monies outstanding on the contract.

Where members have been accepted they are required to obtain a membership to the Fitness Centre where Unity operates at an additional cost to yourself.

By entering into a contract with Unity Personal Training, you agree to be bound by these terms and conditions. You acknowledge that you are solely entering into a legally binding agreement between you and us; these terms, nor the terms of your contract, or the client agreement confer any benefit to any third party outside of this agreement.

By either paying a deposit, instalment, or by payment in full, you freely enter into a contractual agreement with Unity Personal Training to the extent of the contract time specified. If no time limit has been specified then the contract will run until either party no longer wishes it to do so.

Where a deposit or instalment is paid you are agreeing to pay the full contracted amount when service ends. Where a deposit or instalment is paid and there is no set time limit specified (rolling monthly) the full monthly payment is required to maintain access. Where a deposit is paid but the service is no longer required, the amount deposited will be retained and not refunded.


A member agrees to adhere to the Terms & Conditions, Contractual, and Client Agreement. Memberships or client privileges are non-transferable or refundable. To this end, any payments taken are not refundable as you agree to complete the service in full or on rolling monthly payments. Privileges refer to access to service provided by us. After a notice has been received that you wish to cancel your membership, your privileges will be revoked once the current block expires.

A member shall not use a status higher than the one they've subscribed to; in any case, a member may be upgraded by paying an additional fee. A membership entitles a member having the same status of membership as the membership they themselves have purchased or subscribed. A member can not use a membership higher than the one they've purchased or subscribed.

You must be 18 years of age or older to enter into a contractual relationship with Unity. Those under the age threshold wanting to train can do so if permitted; a Parent/Guardian must sign the application/contractual documents on the child's behalf before the commencement of service and the Parent/Guardian will be liable for the payment.

Membership duration is the period of time specified on each contractual form and varies according to service purchased. See prices for payment details. If you fail to renew your membership your service will end.

Physical Health Clearance

Before using Unity, the member must first complete an introductory pre-exercise questionnaire. If a member is taking medication and is aware of a condition that may affect them taking part in exercise you will need a doctor’s medical clearance.

By signing any agreement you attest you are of good health to undertake physical exercise. You attest you're not incapable of exercise.

You agree that exercise is not detrimental to your health, safety, comfort, wellbeing, or physical condition.

The member shall not use Unity's services whilst suffering from any infections or contagious illness, disease or of such ailment. You shall not use the service whilst suffering from any open cuts or sores, wounds, abrasions, or any infection where there is a risk that such use may be detrimental to the health, safety, comfort and enjoyment, or physical condition of other members or staff.

Prices & Offers

We offer two services: 

  • Unity Foundations: Our introductory 12 week service. Delivers Private, Semi-Private & Online.
  • Unity Elite: Our ongoing graduate service. Delivered Private, Semi-Private & Online.

Payments are taken by a third party service and are therefore subject to separate Terms & Conditions.

Unity Personal Training maintains the absolute right to review and increase the service fees at any time, to implement periodic reviews of said fees, and to implement promotions at its discretion: If you pay instalments for our Foundations program you will keep the existing price for the full term. For Elite, If you are charged monthly you will be given 30 days notice of any price increase which you are entitled to cancel, via written notice, from the date of the proposed increase. This will not affect your liability to pay any outstanding amounts rightfully owed to us.

No refunds will be paid on deposits due to no longer requiring our service as deposit creates an intention to complete payment on the service due date. All deposits are due immediately when accepted as a client. All fees, including those made in full, are non-refundable upon resignation or termination for any reason whatsoever.

Other charges which are in addition to the Program Fee may include, but not be limited to, charges for the Fitness Centre.

Absences & Cancellation

We will give reasonable notice of our absence where possible to do so. Any sessions missed due to trainer absence will be owed to you.

It is your responsibility to notify your trainer 12 hours before cancelling your session or the session will be lost. Any notified session missed will be deemed as an “authorised absence”. Any unauthorised absences will not be made up or refunded in monetary value. Trainer has final discretion in exceptional circumstances.

  • Private Training - Authorised missed sessions can be made up at a later date. All sessions must be completed within the allotted time stated in the contract. Any unused sessions by this point will be lost.
  • Semi-Private Training (limited): Sessions must be used up each week or they are lost. If a full week is missed and authorised, the 3 sessions must be made up in the following 2 weeks. If the contract has ended by this point then an extra week of 3 sessions will be given to make up for the sessions missed. 
  • Semi-Private Training (unlimited): any missed sessions will not be added back on as you have unlimited access to slots.

All sessions must be completed within 14 weeks of the contract start date. Any sessions remaining after this point will be lost.

Private sessions missed can be made up at a time that suits both client and trainer, providing it is before the 14 week cut-off.

Semi-Private sessions expire on a weekly basis. Any sessions not used that week will be lost. In the event of a full week being missed, if authorised, you can make up the 3 sessions over the following 2 weeks in addition to any sessions available on those weeks. Any outstanding sessions after the 14 week cut-off will be lost.

You are free to terminate this contract at any time. Unity operates a no refunds policy. By signing this agreement you intermate your willingness to complete the programme in its entirety. 

Termination of Service

You are free to terminate this contract at any time. Unity operates a no refunds policy. By signing this agreement you signal your willingness to complete the programme in its entirety or within payment plan.

By terminating the contract you are still liable for all outstanding payments and instalments for the contract length. Clients who pay via instalments must clear any outstanding balance on their account before leaving. Clients that have paid in full will not receive a refund for remaining sessions and can leave the service freely. Unity reserves the right to recover any costs owed to us.

Where your behaviour has fallen under our standards or we decide its best to terminate contractual relations with you, we will not refund the difference if we have parted mid payment cycle.

If external circumstances disrupt/stop the running of our service, remaining sessions will be made up when reasonably possible to do so; the service will be paused and will resume where it left off. No refund will be given when the circumstances are beyond our control.

Your right to terminate the service does not apply where there are legal obligations imposed upon us by law change or the hosting facility changes terms which affect our ability to deliver our service.

Ownership of Content

Content on our Website or the App, including without limitation, video, audio, photographs, images, designs, illustrations, animations, logos, text, comments, data, information, executable files, workouts and workout data, copyrights, trademarks, patents, applications and any intellectual property, is owned by or licensed to Unity Personal Training.

We may take photographs or videos of the premises, classes, events and other activities relating to Unity’ service. You may be included in some of these photographs, either individually or as a group. This is inclusive of testimonial photographs provided by yourself. We reserve the right to use such photographs or video shots for press or promotional purposes.

By entering contractual relations with Unity you agree to give us all informations needed to facilitate business efficacy and enable our provision of service to you
By providing your email address you agree to receive marketing and special offers via this method. In addition to any free material we may provide you for your own personal use.

Unity’s content is protected by copyright and trademark laws, and is for your information and personal use only. You may download copies of posted materials for personal, non-commercial use only, so long as you neither change nor delete any author attribution, trademark, legend or copyright notice. When you download copyrighted material, you do not obtain any ownership rights to that material. You may not modify, copy, reproduce, publish, display, transmit, adapt, distribute, display, sell or in any way exploit any content for any purposes whatsoever without the prior written consent of Unity Personal Training. Our Website or App may link to, interact with or be available on third party services or products such as social media providers and third party devices. If you access such third party services or products, be aware that different terms and privacy policies may apply to your usage of such services.

“Unity Personal Training”, “Unity”, “Unity Foundations”, “Unity Elite”, and the “U” shield logo and other graphics, logos, scripts, and designs are trademarks and trade names of Unity Personal Training in the United Arab Emirates. Unity’s trademarks and trade names may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Unity’s owner. 

Unity's Rights

Unity has the fullest discretion to add, amend, change, or remove words or phrases, clauses, in these terms, contracts, and client agreements. A notice of change will be provided to you if reasonable to do so. Unity's use of discretion does not affect you from terminating contractual relations with us after all outstanding monies owed are cleared.

Unity's lack of enforcement of a clause under these terms, contracts, and client agreements do not constitute a legitimate expectation, nor do they create a warranty against future use. Collateral agreements supplementing the terms, contracts, and client agreements, that are signed by yourself and the owner or manager of Unity Personal Training, shall be valid.

Unity may use its discretion in its fullest extent provided by these terms, contracts, client agreements, and any law or change in law to ensure business efficacy and service continuation, including but not exhaustive, provision of offer, prices, advertisement of packages/service, service times.

Clients obligations

You agree to be bound by the terms, contracts, and client agreements which you agreed at sign-up.

You agree to conduct yourself according to our standards of behaviour. You will:

  • Show respect to your trainer;
  • Show respect to other service users including members of the fitness centre;
  • Respect the venue we are based in;
  • Not defame or harass venue, trainers, and other clients;
  • Maintain good hygiene: breath and body odor (Shower at home or use the fitness centres own facilities);
  • Not be intoxicated or bring another who is intoxicated into the gym;
  • Arrive 5 minutes early for your session. Any time missed due to arriving late will be deducted from the session and not added on at the end. If you are 15 minutes late for your session and have not alerted us then your session will be lost.

You agree, if you're not already a member, to purchase a membership at an additional cost to yourself to the Fitness Centre Unity operates within.

Limitation of Liability

To the fullest extent permitted by law in the applicable jurisdiction, under no circumstances (including, without limitation, negligence) shall “Unity Personal Training”, its officers, directors, employees, instructors, independent contractors or agents, be liable to you or to any third party for any direct, indirect, incidental, special, punitive, or consequential damages of any kind whatsoever arising from any (i) use of the Website or the App, (ii) errors, mistakes, or content inaccuracies, (iii) personal injury or property damage, of any nature whatsoever, relating to the use of the Website or the App, (iv) unauthorized access to our secured servers and personal information stored therein, (v) interruption or cessation of transmission to or from the Website or the App, (vi) bugs or viruses which may be transmitted to or through the Website or the App by any third party, (vii) defamatory, offensive or illegal conduct of any third party, and/or (viii) third party content or third party products and services.

These limitations apply to all claims, whether based on warranty, contract, tort, or any other legal theory, and whether or not “Unity” has been informed of the possibility of such damages. The total liability of “Unity” will be limited to the fullest extent permitted by applicable law.

You agree to defend, indemnify and hold us harmless, and our officers, directors, employees, instructors, independent contractors or agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from any breach by you of any of these Terms, your use of and access to the Website or the App, and/or a violation by you of applicable law or any agreement or terms with a third party to which you are subject.

You agree to defend, indemnify, and hold us harmless, and our officers, directors, employees, instructors, independent contractors or agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from any injury or damage to belongings or other type of loss resulting from use of the Fitness Centre which Unity operates within. 


You agree to uphold the Terms & Conditions, Contract, and Client Agreements as legally binding exclusive contract and all representations, promises, or warranties shall be void unless incorporated in writing and signed by an appointed Unity representative authorised to undertake such actions. Collateral contracts will not affect Unity’s use of discretionary power under the Terms.

Unity will not be liable for any injury, damages or financial loss outside of our own negligence caused, by a third party withdrawing part or all of their services, by Unity discontinuing part or all of our services, by unauthorised and/or unsupervised use of equipment, by the client failing to inform the trainer of serious discomfort; or, by the failing to disclose any medical condition prior to training, fails to alert Unity to any worsening of any disclosed conditions, or any other information which Unity should be rightly informed.


“Unity Personal Training” is domiciled in Dubai, United Arab Emirates. These Terms, any other legal notices published by “Unity” on the Website or the App, and any disputes or claims arising out or in connection with these Terms, shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes or claims will be conducted only on an individual basis and not in a class, consolidated or representative action. Both you and “Unity” agree that the courts of the Dubai International Financial Centre shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms. You and "Unity" agree that any cause of action arising out of or in connection with these Terms must commence within one year after the cause of action accrues, otherwise, such cause of action is prohibited. In the event of any litigation or binding arbitration arising from or related to these Terms, or the "Unity" Services provided, the prevailing party shall be entitled to recover from the non-prevailing party all reasonable costs incurred including staff time, court costs, legal fees, and all other related expenses incurred in such litigation or binding arbitration.